Victoria, Australia, 3193
Ph: +613 9583 8359
Fax: +613 9585 3785
(The secretary you need when you haven't got a secretary!)
[Bookstore]
to assist those who
work at/from home.
For a list of businesses
who provide services
complementary to ours.
If you would like yours
listed, please let us
know!
Wondering how we
could assist your
business? Read these
for ideas.
For prospective virtual
secretaries.
Read our previous
issues.
Kathie's service rates.
A sample list.
For a full list of our team.
[Search]
Search our site for
further information.
Why are you on this list? You could be any of the following:
-
a client
- we've swapped
business cards
- member of MBN,
BNI, NSAA or
another networking
group that I
participate in.
How to
get off this list:
Click unsubscribe
if you only want to remove yourself from this newsletter.
Reply to this email with 'REMOVE' in the subject if you want to be
off our database completely.
Or, send a fax or write me if receiving this by post and wishing to update
contact details, or be removed.
Email
Etiquette
I thought it
might be worth visiting some email etiquette for all as the majority of
the readers of this newsletter are now on email.
It is important
to consider that when emailing people you are on show, whether you like it
or not, 24 hours a day, 7 days a week.
This is one of my ‘pet’ subjects on which I speak when giving a
public presentation about the Internet.
I am constantly amazed at the number of people who have never
thought about it, including secretaries, but once it’s mentioned they
say ‘oh, yes, I hadn’t thought about that!’
Let’s face it – many people use email at work AND at home –
but who they are does not change.
It
is best to type messages in full, and do not use phonetic spelling or lots
of abbreviated words and half sentences.
I know it is common practice on chat programs to shortcut the
process, but email is quite different, and these days, generally accepted
almost the same as a written letter.
The reason not to type email in the shortcut form is that it can
become habit-forming and not something you would want to promote to
prospective clients, bosses or other business associates.
It is important to remember that your 'professionalism' is on show
24 hours a day via email - a small point, but important.
Another thing – develop a signature block and let people know who you are and what you do! I have it set as an automatic feature whenever emailing, or replying to email, and sometimes forget to delete it when emailing my parents or other family members – but that doesn’t really matter. The thing to remember is that anyone is a potential business associate and letting them know who you are and what you do helps promote your business or your industry. It is a business card that is on show all the time.
Third
– take notice of the correct spelling of people’s names.
I’ve lost count of the number of times that people have replied
to an email of mine and spelt my name as either Kathy or Cathy – it’s
neither. In addition, I’m
sure the spelling of your own name is just as important to you and it is
quickly noticed when someone spells it incorrectly.
It’s
these little things that make the difference between an average business
operator and one who does that extra something – every little thing
counts when it comes to attracting clients and associates and keeping
them. Taking the time to care
about these things and looking after even a client’s name goes a long
way to developing good business relationships.
Do what you do best
and outsource the rest!
This little gem comes on a
card called Words of Wisdom given out by The
Office Organiser. It is
true, in today’s state of technology, that we all begin to think we can
do anything, or almost anything, and to some respects that might be so.
However, there are some things you are doing that might be better
done by someone else, whilst you get on with the real objective for the
day – making a living doing what you do best.
Do you do things during the
day that keep you from your real work? Perhaps you think the cost might be more than you can afford?
Consider this: spending
just two hours a day on admin and bookkeeping is two hours’ of your own
work you could be doing – bringing in more income.
The difference between what you could be earning and what you would
pay out in getting the admin support you need means you are still ahead!
If you are not sure exactly how outsourcing will work for you –
please ask! We would love to
share with you the best way to do this.
For regular readers of ACS
News the newsletters for 2003 come in a totally new format and look.
I hope you like it! Some of the regular items have been delegated to
a web page for you to view at your leisure, and time and again if you
desire.
The popular web links can now be found under Business Partners. Testimonials under Case Studies. List of new ACS members at VA Directory. And click here for my current rates. You will note a change in the rates for some services - the rates have stayed the same for several years and only went up because of the addition of GST. However, related costs continue to go up and as such, I've had to adjust my own rates accordingly. Please note that these rates do not apply to the team members of "A Clayton's Secretary" - each member works with their own rates, depending on their geographical location, experience and skill.
Have a great month and a great year!
Kathie
Award-winning
Secretarial
Support with Virtual Assistants
The
team at “A Clayton’s Secretary” wish you the very best for 2003 in
the way of business success, prosperity, family blessings, peace, joy and
contentment.
Providing global support in many languages
to businesses around the world!
Want
to share this newsletter with others? Please forward copy of this
newsletter so they can register too!!
Keep
in touch with our site
Click to subscribe to acsnews