June 2004
Volume 10, Issue 6
10 years in service
ABN 76 809 078 624
ACS News

[Home]  

[Bookstore]
For those who
work at/from home.

[Business Partners]
A list of complementary businesses to our services. 
If you would like yours listed, please let us know!

[Case Studies
Wondering how we 
could assist your
business? 

[Membership
For prospective virtual
secretaries.

[Newsletters
Read our previous
issues.

[Rates]
Kathie's service rates.

[Services
A sample list.

[VA Directory]
For a full list of our team.

[Search]
Search our site for 
further information.

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www.asecretary.com.au

Why are you on this list?  You could be any of the following:

  • a client

  • we've swapped    business cards

  • member of MBN,   BNI, NSAA or    another networking    group that I    participate in.

How to get on or off this list:
Send a fax or write me if receiving this by post and wishing to update contact details, or be removed.  Or, if receiving online please click here to subscribe or unsubscribe.

PO Box 2918,   Cheltenham, Victoria,
Australia, 3192
Ph:  +613 9583 8359
Fax: +613 9585 3785

kathie@asecretary.com.au

Infected or not?

It’s so easy to assume you’ve been infected when you receive messages that say you sent someone an infected email, or the file you sent was infected.  A message like this:

Symantec Email Proxy deleted the following email message:
From: delarey@xtra.co.nz
To: secretariatvic@aiop.com.au
Subject: Re: Secure SMTP Message

In the instance above I never use the secretariat address to send emails – it was picked up by someone or something off a website.  The .co.nz address I’ve never seen before and isn’t in my address book.

So, are you infected?  Probably not, but you need to have your wits about you.  If you have a current anti-virus program that checks for updates daily, regularly scans your system (at least weekly but more often would be preferable) and scans your outgoing email, then you have a very high chance that you’re not.  If you don’t know whether you’re protected then get someone in urgently to check your system and make sure it is protected.  Some of the more popular and well-known anti-virus programs are Norton’s (Symantec), Vet, Grisoft and PC-cillin.  But there are others. Yes, you can log into online virus checking programs too, however, you need something installed on your computer that is running in the background all the time.  Don’t forget though, that if you’re installing new software programs on your computer, you may need to disable the anti-virus program as it might think that something is accessing your computer that shouldn’t be and interfere with the installation.

An associate of mine recently experienced a problem with continued emails coming through that at first glance, seemed to indicate he had a virus.  Investigation proved that his domain had been either hijacked or picked up by the virus somewhere else and because it was sending it all over the place, he was getting lots of failed messages, or messages that advised him the message couldn’t be delivered because it was infected.  I was able to assure him he wasn’t, and did a temporary fix by setting up the Rules Wizard in his email program to automatically delete those messages coming through.  However, his email delivery had been slowed down considerably because of these constant messages.

The next step would be to consider investigating use of a spam filter program.  Because many of these messages coming to him were made up addresses, then he could use a spam filter to hold up those messages and prevent them being downloaded to his computer.  I find I am able to do this with the system I use – spamarrest.com, although some still come through if they appear to have genuinely been sent out by my mail server in the first place.

It’s all about keeping an eye on what’s happening with your computer and if anything seems strange or different, then investigate it, or get someone to look at it – even running slower than usual can be an indication something is wrong.

To have a website or not to have….

I get phone calls now and then from people who are running a business but do not have a website.  They’re not even sure if they should have one but have lots of people (including clients) asking if they have one.  Perhaps you’re in the same boat?

A website should not be considered (for many) as the catalyst for suddenly getting lots of business, but it should be considered an additional advertising medium to enhance what you are already doing for your business.

Statistics show that a large number of people are now using the web, as they would have

the Yellow Pages or White Pages, to search for services and products.  If you don’t have a web presence you miss out on attracting the interest of this large number of people.

The Web provides another way for people to find you and, for most businesses, should be costed into their advertising budget.

Websites don’t have to be expensive, but they do need to be effective. Just being on the web isn’t sufficient.  The web address, if possible, needs to reflect your business.  It should also be printed on all your other advertising literature. It needs to be submitted to search engines – many of these take several weeks before the listing is actually registered after submission.  Keywords and description needs to be in the meta tags of the website – if you plan to do your own site, then make sure you learn about these or get someone to help you.

 

There are many websites available with free or inexpensive templates that can be used to help give your site a good look.  And it’s good to develop a similar look to your current materials such as letterhead, business cards, etc, if possible.


Other things you need to consider in a website for your business are:

  • How many pages do you want and will you be showcasing products or services?

  • Do you have a logo with specific colours you'd like reflected on your site?

  • Will you be requiring a domain name to be registered and related email addresses?

  • Will you be needing your website to be hosted as well as designed?

  • Will you need search engine submissions so that people can find your website?

  • Will you need access to make changes to your own site, or to add email addresses?

Things you need to be aware of:

  • There are costs for domain registration (initial 2 year period)

  • There are costs for domain/web hosting (12 month period)

  • You can get a web design/hosting package as one charge.

  • We can direct you to a logo design company if you need one.

 

Must Read/Must See….
Each month we’ll write about suggested books to read and websites to visit that may benefit you personally or in business.  If you have any suggestions, please send them in!  They would be most welcome.  I'm also happy to accept a small review with a link back to your site or email address.

Website:
ChristianSpeak.net,
Australia’s first Christian Speaker Register – if you know speakers, presenters or entertainers eligible to enlist on this site, please tell them about it.

 

 

Book: How To Start a Business on Your Kitchen Table by Barbara Gabogrecan.  Barbara is probably best known as the founder of Micro Business Network (MBN).  She has just released the second edition.  Learn how over 30 Micro business operators have run a successful business from the kitchen table. There are also over 50 ideas for businesses that can be run from home with marketing tips and approximate costs. Find out why the author is acknowledged as the guru for this sector.  Retails for $29.95. Contact our office if interested in purchasing a copy and we’ll forward your request to Barbara.

About Our Organisation

What is a Virtual Assistant?
It's a term for home-based secretaries, administrative and secretarial support, and others who supply remote or virtual support.

We are as close to you as your computer and can do almost anything traditional support staff do - except virtually. You don't need to provide office space, equipment, software or furniture - we have our own!

Location no issue as the work is carried out 'virtually' no matter where you are!

See our newest members listed at VA Directory