PO Box 2918, Cheltenham, Victoria, Australia, 3192Ph: +613 9583 8359Fax: +613 9585 3785 ACS News
(The secretary you need when you haven't got a secretary!)
July 2003

[Home ]  

[Bookstore]
For a list of books 
to assist those who
work at/from home.

[Business Partners]
For a list of businesses
who provide services
complementary to ours.
If you would like yours
listed, please let us 
know!

[Case Studies ] 
Wondering how we 
could assist your
business?  Read these
for ideas.

[Membership ] 
For prospective virtual
secretaries.

[Newsletters ] 
Read our previous
issues.

[Rates]
Kathie's service rates.

[Services] 
A sample list.

[VA Directory]
For a full list of our team.

[Search]
Search our site for 
further information.

Why are you on this list?  You could be any of the following:

- a client
- we've swapped 
   business cards
- member of MBN,
   BNI, NSAA or 
   another networking 
   group that I 
   participate in.

How to get off this list:
Click unsubscribe if you only want to remove yourself from this newsletter.
Reply to this email with 'REMOVE' in the subject if you want to be off our database completely.
Or, send a fax or write me if receiving this by post and wishing to update contact details, or be removed.

Email Etiquette V

Further to my previous issues this subject continues – as per request from a reader.

This month I’ll share on Setting up Mail groups and creating signatures for your email. 

Creating a mail group might differ, depending on the program you use, but for this exercise we’ll use Outlook as the program as it is a widely used email program.  Why would you use a mail group?  So that you don’t have to go through your address book selecting everyone that belongs to a particular group or listing – the same person could be listed with several different groups.  Far quicker when sending an email to the whole list to just select the name of that list instead.

If you click on the Tools menu, and select Address Book, then File, New Entry, you will see you have two choices: New Contact, or New Distribution list.  Selecting Distribution List brings up a new window where you can name that list, and then select names from your address book to add to that list.  Once completed, save and close and you will notice that the new Distribution List shows in bold in your address book listing.  Now, when you want to send to that group, you just select, or type, the name of that group in the BCC field, not the TO field.  Why?  Because Outlook will proceed to grab all the individual addresses of each member of that group and enter them in the TO field when sending the email – every recipient will see the addresses of the rest of the group.  Hence why it is important to use BCC even when using a group name.

Signatures
It is good to experiment with your signature style – have a look at what others do so you can decide what you do and don’t like.  You can use colour, different font formats, and even add a graphic.  You may have to check your menus in Outlook but in 2000, to create a signature, you can click on Tools, Options, then select Mail Format, then Signature Picker and New.  Depending on the options you chose when installing Outlook, a simple editor, or Word may open.  Write your signature block, give it a name and save it.  You can also choose (after saving) whether the signature block will be used on Replies and Forwards for email.  This detail is simplified – if you need detailed assistance, please call me or email me for further instruction.


A MESSAGE FROM ABBI

One In Ten Businesses will be audited – How to Protect Yourself.

The Australian Taxation Office (ATO) has said that 1 in 10 businesses will be audited in 2002/03.  It will be focusing on companies that deal with a lot of cash, such as retailers, hairdressers, beauty salons, restaurants, cafés, take-away food stores and cleaning companies.

An audit could cost a business up to $7,500, depending on the nature of the audit.  It is therefore prudent to plan for this eventuality.  There are insurance policies available to protect a small business from the cost of an unexpected audit by the Australian Taxation Office or other government agencies.

This type of insurance covers the professional fees, such as accountant’s or auditor’s fees, incurred in responding to a statutory audit on returns lodged that relate to a particular financial year.

Australian Better Business Insurance – ABBi specialises in direct insurance for small and micro businesses and it offers this type of tax insurance which it calls Tax Probe®.

Following the completion of the audit the ABBi Tax Probe® insurance will pay for the professional fees incurred by you in connection with an audit of your business’s financial or tax affairs by the Australian Taxation Office, or by a Commonwealth, State or Territory department, body or agency.  Provided you have:

  • Lodged Taxation and other returns

  • Paid all taxes by their due date

  • Responded to correspondence from the auditor

  • Made full and complete declarations

Click here to request a quote for Tax Probe® and quote 0497 or visit www.abbi.com.au to see what other business insurance is available through ABBi.

Call ABBi Direct 1300 304 111.

 

For your comments, testimonials, tips or suggestions, please feel free to email me at kathie@asecretary.com.au and they may be added to future issues of ACS News, along with your name and contact details.


The popular web links can now be found under Business Partners
If you are interested in accepting credit cards for payment from your clients, without the cost of setting up bank merchant accounts – please check out the information under Stratapay.  Not only will you be able to accept payments by credit card, but also through BPay, Billpay, Austpost and a number of other options.  An application form and brochure is linked on this page or I can post out a brochure and application form to you.  This is a new service now being made available to small businesses – so we can provide the same facilities as big business.
 
Testimonials
under Case Studies.  List of new ACS members at VA Directory.  And click here for my current rates.  You will note a change in the rates for some services - the rates have stayed the same for several years and only went up because of the addition of GST.  However, related costs continue to go up and as such, I've had to adjust my own rates accordingly.  Please note that these rates do not apply to the team members of "A Clayton's Secretary" - each member works with their own rates, depending on their geographical location, experience and skill.

Have a great month and a great year!

Kathie



Award-winning Secretarial Support with Virtual Assistants



The team at “A Clayton’s Secretary” wish you the very best for 2003 in the way of business success, prosperity, family blessings, peace, joy and contentment.

 



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